Insurance FAQs​

We are in-network providers on the following panels:

• Aetna (Aexcel, Healthfund, Open Access plans, Standard plans, Student Health plans, Affordable Health Choices.)
  • Do NOT accept Aetna Trinity
• Aetna Medicare (ONLY if booked with LISW, LISW-S, PhD, PsyD, CNP or MD)
• Choicecare
• Cigna
• Cofinity
• First Health (Optima Health)
• Health Smart
• HealthReach Preferred (OhioHealthy)
• Humana (but NOT Humana Medicaid)
• Humana Medicare (ONLY if booked withLISW, LISW-S, PhD, PsyD, CNP or MD)
• MedBen
• Medical Mutual of Ohio
  • No NOT accept HMO Medflex
• Medical Mutual Medicare Advantage (ONLY if booked with LISW, LISW-S, PhD, PsyD, CNP or MD)
• Meritain
• Ohio Health Choice
• Ohio PPO Connect
• Optima (OhioHealthy)
• Optum
• OSU employee insurance may be used at our Westerville location ONLY
  • We are NOT CONTRACTED with OSU insurance but you can access your benefits using the Ohio Health Choice network for providers located at our Westerville office ONLY. (Coinsurance may be different than what you typically pay with OSU network providers.)
• OSU student insurance may be used at our Westerville location ONLY
  • We are NOT CONTRACTED with OSU insurance but you can access your benefits using the UHC network for providers located at our Westerville office ONLY. (Copay may be different than what you typically pay with OSU network providers.)
• Tricare (certified provider-out of network benefits/deductible apply; no PCP referral needed)
  • Dr Churchill does NOT accept Tricare
• UBH/UMR/UHC
  • UHC for OSU Student plan accepted by Westerville providers ONLY
  • Do NOT accept UHC Medicare
  • Do NOT accept UHC Community/Medicaid)
  • Dr. Churchill does NOT accept UBH/UHC/UMR/UBH EAP

*We do NOT accept Anthem, Blue Cross Blue Shield, Aetna Trinity Plan, Medicaid, UHC Community Plan, Caresource, Molina, straight Medicare, or dual Medicare/Medicaid policies. If you register with one of these policies/plans, you will be self-pay.

If we are not currently in-network for your insurance, call your insurance provider directly to find out your out-of-network benefits.

Have more questions about insurance? Please email billing@columbusbh.com.

A deductible is the amount you pay before your insurance company begins paying. For example, if you have a $2000 deductible, the first $2000 of charges will be your responsibility. After the deductible is met, your plan will begin paying at the level determined in your policy, which may include a co-insurance. (Your plan may or may not have a deductible. Check your benefit documents, call the number on your insurance card or talk to your HR department.)

After the deductible is met, some plans have a co-insurance, which is a shared cost of services between the patient and the insurance company. For example, if you have 80/20 coinsurance, insurance will bay 80% of the cost and you will be responsible for 20%. (Your plan may or may not have co-insurance. Some plans have copays instead and some pay in full after the deductible is met. Check your benefit documents, call the number on your insurance card or talk to your HR department.)

Instead of co-insurance, some policies have a copay. A copay (or copayment) is a fixed amount you pay per visit and can range from $10-$70. The exact amount will depend on your individual policy and whether your insurance has us listed as a specialist or general practitioner.  Generally, if your insurance recognizes behavioral health as specialists, your co-pay will be higher.  (Your plan may or may not have a copay and the amount varies by policy. Some plans have co-insurance instead and some pay in full after the deductible is met. Check your benefit documents, call the number on your insurance card or talk to your HR department.)